1600 Platform Privacy Policy
This document explains how platform 1600 collects, uses, stores, and protects the personal information of users in Malaysia. Please read it carefully before using our platform.
1. Information Collected
1600 collects various types of information from users to enable the platform to function properly and securely. The following are the categories of information we collect:
Account & Identity Information
- Full name, date of birth, and phone number provided during registration.
- The email address used for login and communications.
- Identity verification information if requested for withdrawal or compliance purposes.
Payment & Transaction Information
- Deposit and withdrawal records in MYR (RM) via FPX or Touch 'n Go e-Wallet.
- Your bank name and account number are required to process withdrawals.
- We do not store credit card numbers or sensitive payment details directly — all transactions are processed through registered third-party payment providers.
Device, Browser & Usage Data
- IP address, browser type, operating system, and screen resolution.
- Pages visited, session duration, links clicked, and navigation activity within the platform.
- General location data based on IP address (country/region only, not precise location).
2. How We Use Your Information
Information collected by the 1600 platform is used exclusively for the following purposes:
- Account Management: To create, verify, and securely manage user accounts.
- Transaction Processing: To process deposits, withdrawals, and betting history within the platform.
- Security & Fraud Prevention: To detect suspicious activity, prevent unauthorised access, and protect user accounts.
- Platform Improvements: To understand usage patterns and improve the interface, performance, and content of the 1600 platform.
- Service Communications: To send important notifications related to your account, transactions, or policy changes.
- Legal Compliance: To comply with applicable legal requirements or court orders in Malaysia where required.
We do not user data for third-party marketing purposes without your explicit consent.
3. Cookies & Session Tracking
1600 uses cookies and similar session tracking technologies to ensure a smooth and secure user experience. Here are the types of cookies we use:
- Session Cookies: Temporary cookies stored only for the duration of an active browser session. Used to maintain your login state and navigation flow.
- Preference Cookies: Saves your language preference, layout, and display settings to streamline your experience on future visits.
- Analytics Cookies: Collects anonymised data on how users interact with the platform to help us improve our services.
- Security Cookies: Used to verify session identity and prevent cross-site request forgery attacks.
You can control or block cookies through your browser settings. However, blocking session cookies may affect login functionality and platform navigation.
4. Data Storage & Security
1600 takes user data protection seriously. All collected information is stored on protected servers and accessed only by authorised personnel.
- SSL Encryption: All communications between your device and 1600's servers are transmitted via HTTPS with active SSL/TLS encryption, ensuring your data cannot be intercepted in transit.
- Restricted Access: Sensitive information such as passwords is stored in cryptographically processed form. Staff are unable to view your original password.
- Retention Period: Active account data is retained for as long as the account remains active. Closed account data is kept for the minimum period required by law before being securely deleted.
- Backup & Recovery: Transaction and account data is backed up regularly to ensure record availability and accuracy.
5. Sharing Information with Third Parties
Platform 1600 does not sell, rent, or disclose users' personal information to third parties for commercial purposes. However, there are limited circumstances in which information may be shared:
- Payment Providers: Required transaction information is shared with approved payment service providers (such as FPX or Touch 'n Go) to process deposits and withdrawals in MYR.
- Legal Compliance: If required by a court order, official investigation, or applicable Malaysian law, the platform may need to disclose certain information to the relevant authorities.
- Technical Service Providers: Third parties that assist with server operations, platform analytics, or technical support may have limited access to the data required, subject to strict confidentiality agreements.
- Rights Protection: In cases of suspected fraud or serious terms violations, relevant information may be shared with the appropriate parties for investigation purposes.
In all of the above cases, only the minimum necessary information will be shared, and we ensure that all third parties involved adhere to equivalent data protection standards.
6. User Rights, Policy Changes & Contact Us
User Rights Over Their Own Data
As a platform 1600 user, you have the following rights regarding your personal data:
- Right to Access: You have the right to request information about the personal data we hold about you. Requests can be made via our support email.
- Right to Rectification: If any information we hold is inaccurate or outdated, you may request a correction through your account settings or by contacting customer support.
- Right to Erasure: You may request the deletion of your account and personal data. Requests will be processed subject to applicable legal retention obligations and the resolution of any outstanding transaction balances.
- Right to Restrict Processing: In certain circumstances, you may request that we restrict how we process your data while a dispute is being resolved.
Privacy Policy Changes
Platform 1600 reserves the right to update this privacy policy at any time. Users will be notified of any material changes via in-platform notifications or email. Continued use of the platform after the effective date of any changes constitutes your acceptance of the updated version. The latest version will always be available on this page, clearly dated.
How to Contact Us
If you have any questions, concerns, or requests regarding this privacy policy or the handling of your personal data, please reach out to our team:
- Support email: [email protected]
- For general enquiries: FAQ page
Further Privacy Enquiries?
Visit our FAQ page or register an account to start using the 1600 platform with confidence — your data is protected.